Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, UNOPENED, and in its original packaging. No exceptions will be made. If you abuse this return policy, we reserve the right to refuse future returns. 

To start a return, you can contact us at presleyskincarellc@gmail.com. The buyer is responsible to pay for the shipping of that return.

If you request a return, you will be responsible for all shipping costs for the return.

You can always contact us for any return question at presleyskincarellc@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at presleyskincarellc@gmail.com